Version Updated 01/01/2023

Privacy Statement

Texarkana Aluminum (TKA) receives and maintains customer information that will allow us to best support customer accounts, product and service needs. Please see below for details regarding our Privacy Statement. Preserving our customer’s privacy is very important to us.

Texarkana Aluminum may collect personal data that would include but not limited to:

• FULL NAME
• PHONE NUMBER
• EMAIL ADDRESS
• BILL TO / SHIP TO ADDRESSES
• PAYMENT CARD NUMBER, EXPIRATION DATE, ETC.
• IP ADDRESS

• The personal data provided will be used by TKA to process your order, whether placed online or direct through a TKA branch. It will also allow us to provide follow up, customer service, and inventory management pertaining to your account.


• Website usage information may be collected to aggregate statistical information, enhance system administration or to improve the content of the Site. See Cookies section for further detail.


• The information we collect through our website will help TKA improve our Website, expand product ranges and provide better customer service to our customers. TKA may use the information collected to notify Website users of any changes, of new product additions, and for any other legitimate and lawful business purpose.


• Transactional information from companies or individuals that purchase products from our Website may be collected in a database and used by TKA to provide follow up products or services to such parties. Such information includes, but is not limited to, shipping information, credit card holder name and card number/expiration date. This information is essential to the performance of online transactions.


• To identify Website user’s location, IP addresses and device identifiers may be used to block disruptive use, illegal cyber activities, and/or to establish Website use analytics for Website improvement.

WITH WHOM WILL TKA SHARE YOUR PERSONAL DATA?

• TKA may choose to share information with some specific third parties, such as suppliers, financial institutions, and third party service providers, and with any successor TKA interest.

• TKA WILL NOT GIVE, SELL OR OTHERWISE TRANSFER E-MAIL ADDRESSES MAINTAINED BY THIS WEBSITE TO ANY OTHER THIRD PARTY FOR THE PURPOSE OF INITIATING, OR ENABLING OTHERS TO INITIATE, ELECTRONIC MAIL MESSAGE IN VIOLATION OF TITLE 15, CHAPTER 103 OF THE UNITED STATES CODE.

• Access to your data is limited to TKA and is structured in a way to guard you and your personal information.

• TKA may disclose information about any Website user in response to subpoenas, investigative requests (with or without subpoena) and other legal process, to uphold TKA’s legal rights and defend against legal claims.
  
  

COOKIES WE MAY USE

Essential Cookies - Essential cookies are sometimes called “strictly necessary” as without them, we cannot provide many services that you need on our Website. For example, essential cookies help keep you securely logged into TKA.

Performance Cookies - These collect information about which pages visitors go to most often and help us to provide a better user experience, ex. Google Analytics. These are anonymized, personal data is not collected.

The following are the browsers www.texarkanaaluminum.com currently supports. Please consult with your IT professionals to disable Cookies in your browser; however, some configurations may limit our Website’s functionality.

• Internet Explorer
• Microsoft Edge
• Google Chrome
• FireFox
• Safari

• The TKA Website does not utilize this feature. DNT is a proposed policy and technology to allow internet users the ability to control the tracking of their online use. As this concept is still being worked on by the World Wide Web Consortium (W3C) along with industry groups, Internet browsers, technology companies and regulators, there is not a DNT technology standard to date.
  

• If you are a user under age 18, please obtain a parent/guardian’s permission before sharing any personal data on our Website.
  

We will strive to keep your information accurate and up to date and keep it only for as long as is necessary, according to legal retention periods.

In some instances, the law sets the length of time information must to be kept. When possible, TKA will use its discretion to ensure that we do not keep records outside of our normal business requirements.

We may periodically update our Privacy Statement.  We suggest you to review it on occasion, or before submitting personal data in the future. 

Please email privacy@texarkanaaluminum.com if you have any questions or concerns about our Privacy Statement.

To receive a list of what personal data/information is being processed, please email privacy@texarkanaaluminum.com the request along with proof of identity. A copy of the personal data will be provided within 30 business days from the date of receipt of the request email, depending on whether or not additional information will be required to securely identify the data subject.